Appendix 1: Fees, Contact Details and other Provisions
This Appendix 1 applies to the Terms and Conditions for the VIABUY Prepaid MasterCard.
A. FEES
| Card Fees | |
|---|---|
| Card Issuing Fee | FREE |
| Monthly Fee | FREE |
Primary Card Yearly Fee 1 | EUR 29.90 |
| Secondary Card Yearly Fee 1 | EUR 14.90 |
| Transaction and Usage Fees: | |
|---|---|
| Purchase Transaction | FREE |
| Foreign Exchange | 2.75% |
| ATM Withdrawel | EUR 5.00 |
| Card-to-Card transfer | FREE |
| Outgoing domestic, SEPA transfer, PIN Change | EUR 2.50 |
| Failed Withdrawel, ATM Balance enquiry | EUR 0.50 |
| Bank transfer to outside of the SEPA zone or in a foreign currency | EUR 25.00 |
| SMS fee per SMS sent | EUR 0.19 |
| Loading Fees2: | |
|---|---|
| Domestic or SEPA credit transfer, Direct Debit | FREE |
| Cash load at bank or ATM3 | FREE |
| International bank transfer from outside the SEPA zone or in a foreign currency, giropay, eps, iDEAL, SofortBanking, TrustPay, InstantTransfer | 1.75% |
| Credit, Prepaid or Debit card | 1.75% |
| Ukash, paysafecard | 8.75% |
| Incoming Card-to-card transfer | FREE |
| Other Fees | |
|---|---|
| Redemption, Account Closure | EUR 10.00 |
| Dormancy Fee per month (no load or spend transaction within 12 months) | EUR 9.95 |
| Chargeback, security check, replacement card, allocation of incoming bank transfers caused by missing or wrong reference | EUR 25.00 |
| Administration Fee per hour for specialised Customer requests or manual work performed outside of the scope of the terms of the Agreement. | EUR 120.00 |
1 Calculated as a cumulative total for the Card validity period of 3 years and immediately due and payable by You in full. You must load Your Card with a minimum first time load of at least EUR 89.70 within 14 days of your acceptance of this Agreement.
2 Additional loading channels such as international bank transfers from outside the SEPA zone, giropay, eps, iDEAL, Sofortbanking, Ukash and more may be available from time to time in accordance with the arrangements we have put in place with our commercial partners. These loading channels are listed on the Website and available for use subject to any fees quoted on the Website. It is Your responsibility to check the fees on the Website relating to a loading channel prior to its use
3 Additional Bank or ATM charges may be charged either to your account balance or deducted from the disbursement amount.
B. CUSTOMER SERVICE CONTACT DETAILS
| Website | www.viabuy.com |
| Customer Services email | service@viabuy.com |
| Postal address for return of cancelled Cards | Card Services Landsberger Strasse 110 80339 Munich Germany |
| Card Block Services telephone number | 0080048437776 |
